Shipping Policy

Effective Date: 03/10/2025

At Sticky Prints Graphics, we take great care in ensuring your custom and non-custom items arrive safely and on time. Below, you’ll find all the details about our shipping process, estimated delivery times, and policies.

1. Order Processing Time

• Custom Orders: Processing times for custom orders vary depending on the design complexity, approval process, and production schedule. On average, custom orders ship within 5-10 business days after final approval.

• Non-Custom Items: Ready-made products ship within 3-5 business days of purchase.

• Orders are processed Monday–Friday, excluding holidays.

2. Shipping Methods & Delivery Times

We offer the following shipping options at checkout:

• Standard Shipping (3-7 business days)

• Expedited Shipping (2-4 business days)

• Overnight Shipping (1 business day) (if available)

Please note: Shipping times are estimates provided by the carrier and do not include processing time.

3. Shipping Rates

• Shipping costs are calculated at checkout based on your location and chosen shipping method.

• Free standard shipping may be available for orders over a specified amount (check our website for current promotions).

4. Tracking & Delivery

• Once your order ships, you will receive a tracking number via email.

• Sticky Prints Graphics is not responsible for delays caused by the shipping carrier, weather conditions, or other unforeseen circumstances.

• If your package is marked as delivered but you did not receive it, please check with your local post office or carrier before contacting us.

5. Lost, Damaged, or Stolen Packages

• Lost Packages: If your package has not arrived within 7 days of the estimated delivery date, please contact us at info@stickyprints.graphics so we can assist in filing a claim with the carrier.

• Damaged Packages: If your order arrives damaged, please email us within 72 hours of delivery with photos of the damage so we can work on a resolution.

• Stolen Packages: Sticky Prints Graphics is not responsible for stolen packages. If package theft is a concern, we recommend shipping to a secure location.

6. International Shipping

• At this time, we do not offer international shipping. We currently ship within the United States only.

7. Address Errors & Undeliverable Packages

• Please double-check your shipping address before placing an order. Sticky Prints Graphics is not responsible for orders shipped to incorrect addresses provided by the customer.

• If a package is returned to us due to an incorrect or incomplete address, the customer is responsible for additional shipping fees to resend the order.

8. Contact Us

If you have any questions about your order or our shipping policy, feel free to reach out to us at:

Email: info@stickyprints.graphics

Phone: (561) 320-1396

We appreciate your business and look forward to delivering high-quality products to you!